(713) 338-2278 ashlee@obriendoor.com

Customer Reviews of O’Brien Garage Doors – Houston

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Houston. These are real reviews from real customers posted on various review websites.
We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 247 reviews
Dale Franklin

Great job replacing my old 30-year-old rusty door (and opener with a mind of its own) with a brand new everything. Don came out & did the measurements. Installation took about 2 hours and now working expertly. It would have been nice …

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Celine Schanzer

Best service I’ve ever received from a service technician. CJ was outstanding! If i need help with a garage door issue again...i will definitely ask for CJ

Response from business owner

Thank you so very much Celine for taking the time to come and provide kind words regarding your recent service with CJ! It was such a pleasure coming to your home and making the adjustment to your sensor to get you up and going. We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Clinton Balmain

Friendly and professional service and I'm very happy with the repairs!

Response from business owner

Thank you very much Clinton for your kind words! We appreciate your business, your time, and look forward to working with you for many years to come. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

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Phillip Humbel

We have used them for many years. They are always fast and price in on point. We appreciate all they have done to keep our doors working.

Response from business owner

Thank you very much Mr. Humbel for taking the time to come and leave kind words regarding your experiences with us! It has been such a pleasure working with you over the years and we look forward to many more. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

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patricia mckeon

Super helpful and I will use them every year for maintenance!!

Response from business owner

Thank you very kindly Patricia for taking the time to leave kind words regarding your experience with your tune up! We appreciate your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

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Allen Mann

Installers arrived on time...efficient and professional. New garage door works great!

Response from business owner

Thank you very kindly Allen! It was such a pleasure installing your new door for you. We thank you for your kindness, your business, your time, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

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J. Leonard

Great service by both the office staff doing the scheduling, and by the Technician who repaired my garage door. Jim D. was the technician who repaired my garage door today, and he did a great job! Showed up right on time, was very …

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Response from business owner

Thank you so very much Mr./Mrs. Leonard for taking the time to come and provide such kind words regarding your recent experience with us! We are so glad that you were able to locate our number from the sticker in your garage and that we were able to get out to take care of your garage door repair. We look forward to working with you for many years to come and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Joyce S

I was extremely pleased by how your service tech explained what was wrong with my old door . He was very efficient and cleaned up after completing the job . My door works great now . In addition , your quickness and response time was …

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Michael Smith

Grant was very nice and did a great job repairing and adjusting my garage door. Thanks for the great service. Will definitely request Grant for future service.

Response from business owner

Thank you very kindly Michael for your kind words regarding your experience with Grant! It always makes our day to hear such positivity so we thank you for taking the time to share. We appreciate your business and your having us to your home and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Michael Smith

Grant was very nice and did a great job repairing and adjusting my garage door. Thanks for the great service. Will definitely request Grant for future service.

Response from business owner

Thank you very kindly Michael for your kind words regarding your experience with Grant! It always makes our day to hear such positivity so we thank you for taking the time to share. We appreciate your business and your having us to your home and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

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Pamela Arbour

Very knowledgeable and helpful.

Response from business owner

Thank you very kindly Pamela! It was a pleasure working with you! Have a wonderful week! Regards, O'Brien Staff.

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Pamela Arbour

Very knowledgeable and helpful.

Response from business owner

Thank you very kindly Pamela! It was a pleasure working with you! Have a wonderful week! Regards, O'Brien Staff.

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Juanita Unruh

Keven did a great job fixing my garage door and explaining how to maintain it. He was very friendly, efficient and did not leave a mess behind. He even helped me move a few things in the garage that were too close to the door.

Response from business owner

Thank you very much Juanita for your kind positive words on your recent experience with Kevin! It was such a pleasure getting your garage door all fixed up for you! We thank you for your business and for your time and look forward to working with you for many years to come! Regards, O'Brien Staff.

via Google
Juanita Unruh

Keven did a great job fixing my garage door and explaining how to maintain it. He was very friendly, efficient and did not leave a mess behind. He even helped me move a few things in the garage that were too close to the door.

Response from business owner

Thank you very much Juanita for your kind positive words on your recent experience with Kevin! It was such a pleasure getting your garage door all fixed up for you! We thank you for your business and for your time and look forward to working with you for many years to come! Regards, O'Brien Staff.

via Google
R Williams

The technician was on time. He worked really hard on my door. He recommended new rollers and I agreed since the door is at least 18 years old with original rollers. He showed me how to oil the door and told me what to buy.

Response from business owner

Thank you very much Mrs. Williams for your kind words regarding your service! It was our pleasure to come and work on your garage door and we thank you for your business and having us to your home! We look forward to working with you in the future and hope that you have a wonderful weekend! Regards, O'Brien Staff.

via Google
R Williams

The technician was on time. He worked really hard on my door. He recommended new rollers and I agreed since the door is at least 18 years old with original rollers. He showed me how to oil the door and told me what to buy.

Response from business owner

Thank you very much Mrs. Williams for your kind words regarding your service! It was our pleasure to come and work on your garage door and we thank you for your business and having us to your home! We look forward to working with you in the future and hope that you have a wonderful weekend! Regards, O'Brien Staff.

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Margaret McDermott

Great service

Response from business owner

Thank you kindly Margaret! It was a pleasure! Regards, O'Brien Staff.

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Margaret McDermott

Great service

Response from business owner

Thank you kindly Margaret! It was a pleasure! Regards, O'Brien Staff.

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Barb & John Binick

Jimmy was professional, efficient and polite. Very satisfied with the job done on our garage door.

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Al Cardi

Kevin was extremely knowledgeable and explained everything well.

Response from business owner

Thank you very much Mr. Cardi for your kind words and for your business! It was a pleasure working with you! Regards, O'Brien Staff.

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Barb & John Binick

Jimmy was professional, efficient and polite. Very satisfied with the job done on our garage door.

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Al Cardi

Kevin was extremely knowledgeable and explained everything well.

Response from business owner

Thank you very much Mr. Cardi for your kind words and for your business! It was a pleasure working with you! Regards, O'Brien Staff.

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Jane Osborne

Wonderful experience. I would gladly recommend as my service provider could not have been better.

Response from business owner

Thank you kindly Jane for taking the time to leave us some kind words regarding your experience! It has been such a pleasure coming to your home over the years and we look forward to working with you for the many years to come! We hope you have a wonderful rest of your week! Regards, O'Brien Staff.

via Google
Jane Osborne

Wonderful experience. I would gladly recommend as my service provider could not have been better.

Response from business owner

Thank you kindly Jane for taking the time to leave us some kind words regarding your experience! It has been such a pleasure coming to your home over the years and we look forward to working with you for the many years to come! We hope you have a wonderful rest of your week! Regards, O'Brien Staff.

via Google
K B

Excellent service. Grant has great knowledge and does professional work. The ladies in the office are excellent at getting someone out to work on your doors. Definitely will recommend to neighbors and friend.

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K B

Excellent service. Grant has great knowledge and does professional work. The ladies in the office are excellent at getting someone out to work on your doors. Definitely will recommend to neighbors and friend.

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Ray Gatlin

They were on time and they provided options that fit our budget.

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Ray Gatlin

They were on time and they provided options that fit our budget.

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Jenna Ball

Dear O'brie garage door

Big thank you to Kevin and Chris excellent service, very polite .I was very pleased with there hard work I would definitely use them and recommend them. Thank you again Jenna ball

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Stephanie Pennamon

Jimmy is awesome! He saved me a ton of money. Very honest, he explained all of my options thoroughly. Highly recommend this company.

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Stephanie Pennamon

Jimmy is awesome! He saved me a ton of money. Very honest, he explained all of my options thoroughly. Highly recommend this company.

via Google
Jenna Ball

Dear O'brie garage door

Big thank you to Kevin and Chris excellent service, very polite .I was very pleased with there hard work I would definitely use them and recommend them. Thank you again Jenna ball

via Google
Scott Woodfin, Jr

I was very pleased with the service by Kevin and his partner.

They called beforehand and arrived on time. They worked on schedule even though it was raining. The quality of the work was superb and the company is very fortunate to have this …

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via Google
Richard Levins

Kevin and Christina did an excellent job. They quickly assessed the situation and diagnosed the problem. We needed a new vertical track (on one side) and new long stem rollers. These items were installed and the garage door unit and opener …

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Chris Wand

Jim was quick to identify problems and getting the job started and completed in a timely manner.

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Chris Wand

Jim was quick to identify problems and getting the job started and completed in a timely manner.

via Google
Richard Levins

Kevin and Christina did an excellent job. They quickly assessed the situation and diagnosed the problem. We needed a new vertical track (on one side) and new long stem rollers. These items were installed and the garage door unit and opener …

read more
via Google
Scott Woodfin, Jr

I was very pleased with the service by Kevin and his partner.

They called beforehand and arrived on time. They worked on schedule even though it was raining. The quality of the work was superb and the company is very fortunate to have …

read more
via Google
Ed Sereno

On time, did a great job and showed me the parts they were replacing.

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Charles Chang

Jimmy stopped by on the same day we made the call. He was professional and efficient to fix our broken garage door. We highly recommend O'Brien for their services.

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Marshall Schott

Jim showed up on time and finished the job quickly and professionally. Also gave me some advice on what to look for to keep my garage door working smoothly.

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Dianne DeLaMare

Jim was on time, friendly and explained what he was doing carefully. Love this company.

via Google
Ed Sereno

On time, did a great job and showed me the parts they were replacing.

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Dianne DeLaMare

Jim was on time, friendly and explained what he was doing carefully. Love this company.

via Google
Marshall Schott

Jim showed up on time and finished the job quickly and professionally. Also gave me some advice on what to look for to keep my garage door working smoothly.

via Google
Charles Chang

Jimmy stopped by on the same day we made the call. He was professional and efficient to fix our broken garage door. We highly recommend O'Brien for their services.

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JENNIFER TREMBLAY

Great service & very thorough!

So glad to have my garage working again

via Google
JENNIFER TREMBLAY

Great service & very thorough!

So glad to have my garage working again

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Tella Cheung

The service tech was running 2 hours behind but they did call to let me know. Grant, my service tech, was very patient with explaining what needed to be done. He did the work and double checked it before cleaning up to give me the bill. He …

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Tella Cheung

The service tech was running 2 hours behind but they did call to let me know. Grant, my service tech, was very patient with explaining what needed to be done. He did the work and double checked it before cleaning up to give me the bill. …

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via Google
Larry Chamberlin

We got bids from four companies. Grant, from O'Brien, was the only one who not only explained the reasoning behind each recommendation, but also provided alternative solutions. He worked with us to come up with the best plan and then did …

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Carter Powell

Kevin was outstanding. He explained in detail what areas of concern he found and gave reasonable solutions. Provided a cost estimate before proceeding. He was very experienced and did excellent work. He did not rush through the job, took …

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via Google
Larry Chamberlin

We got bids from four companies. Grant, from O'Brien, was the only one who not only explained the reasoning behind each recommendation, but also provided alternative solutions. He worked with us to come up with the best plan and then did …

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via Google
Carter Powell

Kevin was outstanding. He explained in detail what areas of concern he found and gave reasonable solutions. Provided a cost estimate before proceeding. He was very experienced and did excellent work. He did not rush through the job, …

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via Google
Farhan Khan

The service was quick, same day. Very professional and service would recommend them if you are looking for quality and not cheap service

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Marco Rossi

Arrival at my home as scheduled and quick repair operation

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Amy Wright

Grant did a great job on our garage doors tune ups!

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Farhan Khan

The service was quick, same day. Very professional and service would recommend them if you are looking for quality and not cheap service

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Marco Rossi

Arrival at my home as scheduled and quick repair operation

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Amy Wright

Grant did a great job on our garage doors tune ups!

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Debora House

I was very pleased with the service I got on Monday. Kevin and Christina was very nice and knowledgeable on what they were doing and also gave me good advice. I would definitely recommend them. They have a 5 star from me.

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Lawrence Caffrey

Timely response by obviously competent repairman. Had a broken link, old rollers, and needed a tune up. Mission accomplished. We used O'Brien 3 or 4 years ago with the same result and did not hesitate to call them again. All repair services…

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Lawrence Caffrey

Timely response by obviously competent repairman. Had a broken link, old rollers, and needed a tune up. Mission accomplished. We used O'Brien 3 or 4 years ago with the same result and did not hesitate to call them again. All repair …

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via Google
Debora House

I was very pleased with the service I got on Monday. Kevin and Christina was very nice and knowledgeable on what they were doing and also gave me good advice. I would definitely recommend them. They have a 5 star from me.

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Jeff Kmiec

The service rep, Kevin, was courteous, friendly, professional and efficient. A very pleasant experience.

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Jeff Kmiec

The service rep, Kevin, was courteous, friendly, professional and efficient. A very pleasant experience.

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M3powertech

Very professional service.

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M3powertech

Very professional service.

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Kathryn Gregory

Came out promptly and fixed my garage door. Explained everything plainly. Glad I didn't have to buy a new one.

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Kathryn Gregory

Came out promptly and fixed my garage door. Explained everything plainly. Glad I didn't have to buy a new one.

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Donna Sachs

Fast professional service.

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Donna Sachs

Fast professional service.

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Steven Reddy

Very professional and informative!

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Steven Reddy

Very professional and informative!

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Darrel Cannon

On time, fast service, minimized cost. Excellent

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Darrel Cannon

On time, fast service, minimized cost. Excellent

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L.m. C.

Very professional and friendly. Would recommend

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Melanie Folkes

Great service, the technician was knowledgeable and took the time to explain things.

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Katrine Voie

Jim found the problem immediately and was able to fix it with no problems. Highly recommend!

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Nina Jenson

I have always been very happy with this company. I’ve used them for all of my garage repair needs. In most cases they can come out the same day. They are prompt and get me up and running quickly. Will definitely use them in the future.

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Lara Gwyn

Very nice and informative staff. They were also very quick to respond to my garage door need when it was stuck halfway open. They even gave me a $50 coupon 🙂

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Caroline C

Grant was very professional and took time to do an excellent job.

Thank you

M. Scott Greene

Tommy did a first class job, I was happy with the results

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Dennis Mountz

The true tell of any business is not when everything is going well, but how do they react when there are items of discussion. O'Brien did provide a beautiful metal door that several who have seen it think it is wood, it is that attractive. …

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Susan Dougherty

Very professional job. Good advice. Works great! Glad I did it!.

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Sterling Tarver

Jim was on time for our appointment for what I hoped would simply be a tune up. He quickly identified the cause of the noise we were wanting to remedy. Unfortunately it required replacement of some parts. The necessary cost changed from a …

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RS Everett

First rate performance on replacing one side of our two car garage where we experienced a garage door opener breakdown. Having the O'Brien team come back to perform similar operations on the other side in short order.

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AL Estrada

The jobs was done correctly, in the time agreed upon and the price was NOT too much. They came and took care of my issue very professionally. AE

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Marjorie David

Jimmy was great. Very informative about how different parts of the door works and why it makes noise. Garage door had a bent bar and

He had the old one down and the new one up in a flash. PRICE WAS GREAT! I can see why O'Brien garage door …

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Response from business owner

Hi Marjorie! It was such a pleasure having Jim come to assist you with your garage door repair. We very much value your time and coming to provide such kind words regarding your recent experience! We look forward to working with you in the years to come!! We hope that you have a wonderful blessed year as well! Regards, O'Brien Staff.

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Blake Sterling

Had a great experience with Jim and O'Briens Garage Doors. We got 3 estimates from other companies. Jim was the only one that took the time to inspect all the components of my garage and explain to me what was still working and what needed …

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Response from business owner

Thank you so very much Mr. Sterling for coming and providing such kind words and feedback regarding your recent experience with our company and with Jim! It was truly a pleasure getting your doors all installed for you quickly before your trip! We thank you for your time and business and wish you a wonderful week! Regards, O'Brien Staff.

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Rod Kegerreis

Jim came out and assessed my garage door issue and recommended the best option for repair as opposed to replacing door. This saved me hundreds of dollars and the door/opener are working again. Great service and great customer service.

Response from business owner

Thank you very much Mr. Kegerreis for taking the time to come and leave such kind feedback regarding your service with Jim! It was a pleasure getting you all taken care of and we look forward to working with you in the years to come at your new home! Regards, O'Brien Staff.

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Kathleen Dresner

Jim was on time, fast, friendly and just AWESOME!

Response from business owner

Thank you so very much Kathleen for taking the time to come and provide your kind words! It was such a pleasure working with you!! Regards, O'Brien Staff.

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Terrie Adcock

Jim did an amazing job in explaining everything to me and what I needed to make my garage door work efficiently. Would highly recommend them.

Response from business owner

Thank you very much Terrie for your positive feedback on your recent experience with Jim! It has been such a pleasure servicing your door over the years! We very much value your business and your time! Regards, O'Brien Staff.

via Google
Ronnie Curry

Very friendly and explained what was wrong with my garage door. Replaced the spring and worn out rollers. Highly recommend this company.

Response from business owner

Thank you very much Ronnie for your kind words regarding your service! It was a pleasure changing out your spring and rollers for you. We thank you for your time and your business and look forward to working with you in the years to come! Regards, O'Brien Staff.

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Roosevelt Media

The best service in years! Thank you!

Response from business owner

Thank you so much for your kind words! Regards, O'Brien Staff.

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Charlotte Simpson

My technician was Jimmy and he did a great job! I would definitely recommend them.

Response from business owner

Thank you very much Charlotte! It has been a pleasure working with you over all the years! Regards, O'Brien Staff.

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Brad Hadnot

Jim arrived ahead of schedule and was very professional. His expertise and knowledge was very evident as he replaced my spring within an hour. He was very courteous and easy going and you could tell he was a genuinely good guy. Thanks Jim

Response from business owner

Thank you very much Mr. Hadnot for your kind words regarding your experience with Jim! It was a pleasure changing out your spring for you and we look forward to working with you in the years to come!! Regards, O'Brien Staff.

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Diane Nunez

Grant, the O'Brien technician, was great and explained the process as he was doing the work. Great guy! Would recommend your company to anyone who asks.

Response from business owner

Thank you kindly Diane for taking the time to leave pleasant feedback on your recent experience with Grant! It was such a pleasure working with you! We appreciate your business and your referrals! Regards, O'Brien Staff.

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Jeremy Holmberg

We called for a free estimate and Jim Donahue came out ahead of schedule. He gave us a fair and honest estimate that was below what we were expecting. We decided to go ahead right then and there and he was out not 4 hours later. The work …

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Response from business owner

Thank you so very much Mr. Holmberg for your time in writing such pleasant and kind words about your recent experience with Jim! It always makes our day to know that our technicians are making our customers happy! It was a pleasure installing your new panels for you, and we look forward to servicing you and your neighbors for many years to come! Regards, O'Brien Staff.

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Mike Garrett

Jim from O'Brien Garage Doors was very friendly and when he completed the tune-up my garage door is no longer noisy upon opening/closing.

Response from business owner

Thank you very much Mr. Garrett for your kind feedback! It was a pleasure doing your tune ups on both your doors for you! Regards, O'Brien Staff.

via Google


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