Customer Reviews
Here’s what our customers are saying about us!
From 20 reviews
I called after 6:30 pm and my door was repaired by 10pm. Zeth did a great job.
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I'd like to let O'Brien management know that I am very pleased with one of your employees. Mike has been out three times in the past year or so and each time has been punctual, quick to diagnose the problem, efficient in fixing the problem… read more
Very informed, courteous and professional.
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CJ was on time and was a great representative for your company: very friendly, fast, helpful, neat, did work not asked for. I really like this company; I'd had a previous experience with Justin with O'Brien. I will use them again.
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Hi Sharon! We are more than happy to hear that your service experience with CJ was great. It was an absolute pleasure performing your garage door tune up for you on Saturday. We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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They showed up promptly, fixed the door at a very reasonable price, and observed social distancing.
CJ was very personable. Nice fellow. Fixed issue best he could. He is a keeper
I first tried Hollywood Doors as they installed my garage doors less than 5 years ago. They had no warranty and wanted $110 just to come look! Then I found O’Brien Garage Doors in the ValuePak Coupons. Their service call pricing was less … read more
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Hi Silvia! Thank you so very much for taking the time to come and leave such kind words regarding your recent service with us! We are so happy that we were able to get you all taken care of to your satisfaction. It was a pleasure working with you, and we look forward to working with you for many years to come! We hope that you have a wonderful new year! Warm Regards, O'Brien Staff.
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Have called few times, they O’Brien is fast & efficient.. work is A++++ Fully recommended!! Fantastic!!
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Thank you very much Joan for your very kind words! We very much appreciate your business, your time, and we look forward to continuing to work with you for many years to come!! Warm Regards, O'Brien Staff.
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I was extremely pleased by how your service tech explained what was wrong with my old door . He was very efficient and cleaned up after completing the job . My door works great now . In addition , your quickness and response time was … read more
Grant was very nice and did a great job repairing and adjusting my garage door. Thanks for the great service. Will definitely request Grant for future service.
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Thank you very kindly Michael for your kind words regarding your experience with Grant! It always makes our day to hear such positivity so we thank you for taking the time to share. We appreciate your business and your having us to your home and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Wonderful experience. I would gladly recommend as my service provider could not have been better.
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Thank you kindly Jane for taking the time to leave us some kind words regarding your experience! It has been such a pleasure coming to your home over the years and we look forward to working with you for the many years to come! We hope you have a wonderful rest of your week! Regards, O'Brien Staff.
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Excellent service. Grant has great knowledge and does professional work. The ladies in the office are excellent at getting someone out to work on your doors. Definitely will recommend to neighbors and friend.
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Dear O'brie garage doorBig thank you to Kevin and Chris excellent service, very polite .I was very pleased with there hard work I would definitely use them and recommend them. Thank you again Jenna ball
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Dear O'brie garage door Big thank you to Kevin and Chris excellent service, very polite .I was very pleased with there hard work I would definitely use them and recommend them. Thank you again Jenna ball
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I was very pleased with the service by Kevin and his partner.They called beforehand and arrived on time. They worked on schedule even though it was raining. The quality of the work was superb and the company is very fortunate to have this … read more
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I was very pleased with the service by Kevin and his partner.They called beforehand and arrived on time. They worked on schedule even though it was raining. The quality of the work was superb and the company is very fortunate to have … read more
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Jim showed up on time and finished the job quickly and professionally. Also gave me some advice on what to look for to keep my garage door working smoothly.
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Great service & very thorough!So glad to have my garage working again
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Great service & very thorough! So glad to have my garage working again
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The service tech was running 2 hours behind but they did call to let me know. Grant, my service tech, was very patient with explaining what needed to be done. He did the work and double checked it before cleaning up to give me the bill. He … read more
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The service tech was running 2 hours behind but they did call to let me know. Grant, my service tech, was very patient with explaining what needed to be done. He did the work and double checked it before cleaning up to give me the bill. … read more
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Kevin was outstanding. He explained in detail what areas of concern he found and gave reasonable solutions. Provided a cost estimate before proceeding. He was very experienced and did excellent work. He did not rush through the job, took … read more
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Timely response by obviously competent repairman. Had a broken link, old rollers, and needed a tune up. Mission accomplished. We used O'Brien 3 or 4 years ago with the same result and did not hesitate to call them again. All repair services… read more
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I was very pleased with the service I got on Monday. Kevin and Christina was very nice and knowledgeable on what they were doing and also gave me good advice. I would definitely recommend them. They have a 5 star from me.
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The service rep, Kevin, was courteous, friendly, professional and efficient. A very pleasant experience.
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Very professional service.
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On time, fast service, minimized cost. Excellent
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Very professional and friendly. Would recommend
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Very professional and friendly. Would recommend
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Grant was very professional and took time to do an excellent job.
Thank you
The true tell of any business is not when everything is going well, but how do they react when there are items of discussion. O'Brien did provide a beautiful metal door that several who have seen it think it is wood, it is that attractive. … read more
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Very professional job. Good advice. Works great! Glad I did it!.
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Jim was on time for our appointment for what I hoped would simply be a tune up. He quickly identified the cause of the noise we were wanting to remedy. Unfortunately it required replacement of some parts. The necessary cost changed from a … read more
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First rate performance on replacing one side of our two car garage where we experienced a garage door opener breakdown. Having the O'Brien team come back to perform similar operations on the other side in short order.
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Jimmy was great. Very informative about how different parts of the door works and why it makes noise. Garage door had a bent bar andHe had the old one down and the new one up in a flash. PRICE WAS GREAT! I can see why O'Brien garage door … read more
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Hi Marjorie! It was such a pleasure having Jim come to assist you with your garage door repair. We very much value your time and coming to provide such kind words regarding your recent experience! We look forward to working with you in the years to come!! We hope that you have a wonderful blessed year as well! Regards, O'Brien Staff.
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Jimmy was great. Very informative about how different parts of the door works and why it makes noise. Garage door had a bent bar and He had the old one down and the new one up in a flash. PRICE WAS GREAT! I can see why O'Brien garage … read more
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Hi Marjorie! It was such a pleasure having Jim come to assist you with your garage door repair. We very much value your time and coming to provide such kind words regarding your recent experience! We look forward to working with you in the years to come!! We hope that you have a wonderful blessed year as well! Regards, O'Brien Staff.
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Jim came out and assessed my garage door issue and recommended the best option for repair as opposed to replacing door. This saved me hundreds of dollars and the door/opener are working again. Great service and great customer service.
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Thank you very much Mr. Kegerreis for taking the time to come and leave such kind feedback regarding your service with Jim! It was a pleasure getting you all taken care of and we look forward to working with you in the years to come at your new home! Regards, O'Brien Staff.
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Jim did an amazing job in explaining everything to me and what I needed to make my garage door work efficiently. Would highly recommend them.
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Thank you very much Terrie for your positive feedback on your recent experience with Jim! It has been such a pleasure servicing your door over the years! We very much value your business and your time! Regards, O'Brien Staff.
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The best service in years! Thank you!
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Thank you so much for your kind words! Regards, O'Brien Staff.
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The best service in years! Thank you!
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Thank you so much for your kind words! Regards, O'Brien Staff.
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Jim arrived ahead of schedule and was very professional. His expertise and knowledge was very evident as he replaced my spring within an hour. He was very courteous and easy going and you could tell he was a genuinely good guy. Thanks Jim
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Thank you very much Mr. Hadnot for your kind words regarding your experience with Jim! It was a pleasure changing out your spring for you and we look forward to working with you in the years to come!! Regards, O'Brien Staff.
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Jim arrived ahead of schedule and was very professional. His expertise and knowledge was very evident as he replaced my spring within an hour. He was very courteous and easy going and you could tell he was a genuinely good guy. Thanks … read more
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Thank you very much Mr. Hadnot for your kind words regarding your experience with Jim! It was a pleasure changing out your spring for you and we look forward to working with you in the years to come!! Regards, O'Brien Staff.
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We called for a free estimate and Jim Donahue came out ahead of schedule. He gave us a fair and honest estimate that was below what we were expecting. We decided to go ahead right then and there and he was out not 4 hours later. The work … read more
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Thank you so very much Mr. Holmberg for your time in writing such pleasant and kind words about your recent experience with Jim! It always makes our day to know that our technicians are making our customers happy! It was a pleasure installing your new panels for you, and we look forward to servicing you and your neighbors for many years to come! Regards, O'Brien Staff.
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We called for a free estimate and Jim Donahue came out ahead of schedule. He gave us a fair and honest estimate that was below what we were expecting. We decided to go ahead right then and there and he was out not 4 hours later. The work… read more
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Thank you so very much Mr. Holmberg for your time in writing such pleasant and kind words about your recent experience with Jim! It always makes our day to know that our technicians are making our customers happy! It was a pleasure installing your new panels for you, and we look forward to servicing you and your neighbors for many years to come! Regards, O'Brien Staff.
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I called to schedule a repair and received a prompt response. The service man came the very same day! Jim was very nice. He explained
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Thank you very much Mr. Chaffee for your kind words! It has been such a pleasure servicing your garage door over the many years. We value your business and look forward to working with you in the years to come! Regards, O'Brien Staff.
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We were impressed with the prompt response from O'Brien to address issues we were having at two houses we own. Same day service, reasonably priced, and professional work from technician Jim who we've used in the past. Would use again as … read more
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Thank you very much mike for taking the time to leave such kind feedback on your recent experience with our company and our technician recently! It has been a pleasure working with you the last couple of times and we look forward to working with you in the years to come!! Regards, O'Brien Staff.
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I have been using O'Brien for years. I can count on them to be prompt, friendly courteous and to explain options well. I am very pleased with the quality of their work. Today, Jimmy came to my home and assessed my garage door. I am about to… read more
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Thank you so very much Laura for taking the time to leave such kind words regarding your experiences with our company and with Jim! It has been a pleasure working with you over the years and we value your business and uplifting words! Have a wonderful week! Regards, O'Brien Staff.
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I have been using O'Brien for years. I can count on them to be prompt, friendly courteous and to explain options well. I am very pleased with the quality of their work. Today, Jimmy came to my home and assessed my garage door. I am about … read more
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Thank you so very much Laura for taking the time to leave such kind words regarding your experiences with our company and with Jim! It has been a pleasure working with you over the years and we value your business and uplifting words! Have a wonderful week! Regards, O'Brien Staff.
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Our O'Brien's technician, Jim, arrived on time, was very courteous, personable and professional. We ordered a new garage door opener and repair work done on the existing garage door. Jim completed the job quickly but it was done very … read more
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I would highly recommend O'Brien Garage Doors. Jim.....The technician who came to my house was top notch as far as the level of service and technical abilities. He took the time to explain in detail what he needed to do and provided … read more
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Thank you so very much Mr. Schmidt for taking the time to provide such positive feedback on your experience with our technician Jim the other day! It was a pleasure working with you and it truly makes us very happy that your visit was very pleasant! Regards, O'Brien Staff.
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THANK you!!
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Thank you for your business and kind words!! Regards, O'Brien Staff.
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Very happy with O'Brien. My service man was Jim and I was very happy with him as well. First, they were on time. They called and told me they were 30 minutes away and arrived promptly and at the agreed upon time. Second, Jim was honest. My … read more
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Thank you so very kindly Mr. Robertson for taking the time to come and provide such kind words on your recent experience with our company and with our technician! It truly makes our day when we hear such pleasant feedback and know that our mission of making our customers very happy is working! It was a pleasure coming to your home and making repairs to your garage door system, and we look forward to working with you in the years to come! Regards, O'Brien Staff.
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Very happy with O'Brien. My service man was Jim and I was very happy with him as well. First, they were on time. They called and told me they were 30 minutes away and arrived promptly and at the agreed upon time. Second, Jim was honest… read more
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Thank you so very kindly Mr. Robertson for taking the time to come and provide such kind words on your recent experience with our company and with our technician! It truly makes our day when we hear such pleasant feedback and know that our mission of making our customers very happy is working! It was a pleasure coming to your home and making repairs to your garage door system, and we look forward to working with you in the years to come! Regards, O'Brien Staff.
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Garage door spring broke during President's Day Weekend...cars were trapped in garage...very bad due to medical condition of husband!Called for emergency help...late at night...JIMMY came out first thing in the morning and fixed the door … read more
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Mr./Mrs. McCay, thank you so very kindly for taking the extra time to come and provide such kind words on your experience yesterday with our technician and our company! It was a pleasure doing your emergency spring replacement at you convenience and getting you all taken care of quickly! We look forward to working with you in the years to come! Regards, O'Brien Staff.
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Garage door spring broke during President's Day Weekend...cars were trapped in garage...very bad due to medical condition of husband!Called for emergency help...late at night...JIMMY came out first thing in the morning and fixed the door … read more
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Mr./Mrs. McCay, thank you so very kindly for taking the extra time to come and provide such kind words on your experience yesterday with our technician and our company! It was a pleasure doing your emergency spring replacement at you convenience and getting you all taken care of quickly! We look forward to working with you in the years to come! Regards, O'Brien Staff.
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O'Brien provided wonderful service. They are prompt, knowledgeable, courteous, and efficient. They replaced the torsion system on my garage door in approximately 90 minutes. I would highly recommend them and use them again if necessary.
I called and made an appt. for a few days later. They gave me an arrival window of 3 hrs and called me about 30 minutes before they got here. I really appreciated that. James was very knowledgeable and helpful. He didn't try to sell me … read more
Very prompt, expert service. Service technician Grant was awesome as well as the customer service ladies that I spoke with over the phone. The job was completed within 90 minutes. I will definitely recommend O'Brien and will call them again… read more
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Thank you so very much Sande for taking the time to leave such kind words regarding your recent experience with Grant! We truly value your business and extra time to leave feedback, and look forward to working with you in the future! Regards, O'Brien Staff.
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Very prompt, expert service. Service technician Grant was awesome as well as the customer service ladies that I spoke with over the phone. The job was completed within 90 minutes. I will definitely recommend O'Brien and will call them … read more
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Thank you so very much Sande for taking the time to leave such kind words regarding your recent experience with Grant! We truly value your business and extra time to leave feedback, and look forward to working with you in the future! Regards, O'Brien Staff.
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O’brien Garage doors came quickly when I needed them and were very polite and quick. I will definitely call them and refer them to others.
James was extremely friendly and efficient when he came to replace my weather stripping. The price was reasonable and the service was fantastic.
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Thank you very much Kalpana for your kind feedback on James! It has been a pleasure working with you over the years and we are happy we got you all taken care of! Regards, O'Brien Staff.
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Jim was the tech that you sent out. he was very pleasant and explained the problems I had with my two garage door. he gave me options and no pressure to go foreward with anything. explained why I needed to repair and what the cost would be … read more
They are always available and arrive when they say they will. Good advice and they don’t try and over-sell more expensive products or services.
Always a pleasure working with O'Brien. Honest folks, great service and timely.
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Granmayeh, thank you very much for your kind words! It has been a pleasure servicing you over the last 6 years! Regards, O'Brien Staff.
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Always a pleasure working with O'Brien. Honest folks, great service and timely.
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Granmayeh, thank you very much for your kind words! It has been a pleasure servicing you over the last 6 years! Regards, O'Brien Staff.
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The serviceman arrived at the appointed time and fixed my problem rapidly. The service charge was very reasonable.
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Thank you very much Mr. Barger! It has been a pleasure working with you the last couple times! Regards, O'Brien Staff.
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Great and fast service. Jim installed new Liftmaster garage door opener in what I would call record time! You can feel confident in using this company for your garage door needs! Highly recommended!
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Mr. Mabesoone, thank you very kindly for taking the time to come and leave such kind words regarding your recent experience with Jim and our company! It has been a pleasure working with you over the last few years and we look forward to being your garage door company of choice in the years to come! Regards, O'Brien Staff.
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Our technician Jim came out, was able to give me an estimate of all the work needed and helped with splitting up the work into parts as was recently flooded and financially tight. Jim was great, explained everything carefully and was able … read more
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Vanessa, thank you very kindly for taking the time to come and provide such kind words about your recent experience with our technician and our company! It was a pleasure working with you, and we truly value your kind feedback and your business! Happy holidays to you and your family! Regards, O'Brien Staff.
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Unfortunately I was mistaken about the problem but the repairman did give my door a tuneup so the trip wasn’t a waste. He was friendly helpful and got the job done. That’s good enough for me.
C.J. was friendly and did a good job. Thanks.
Great customer service from the office to the repair guys that do the work. I have recomended O'Brien Garage Door to my friends and will continue to use them again in the future.Susan Colvin
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Thank you very kindly Kacy for taking the time to come and provide feedback! It has been a pleasure working with you and thank you very much for your recommendations as well! Regards, O'Brien Staff.
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Reliable and honest fixed my problem quickly didn’t try to sell me a motor I didn’t need Jim was very polite and informative
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Annne, thank you very kindly for taking the time to provide kind words about your service! It was a pleasure working with you! Regards, O'Brien Staff.
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Great fast service, at a fair price.
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Alex, thank you very kindly for your feedback! It was a pleasure installing your door for you! Regards, O'Brien Staff.
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Excellent professional, friendly, knowledgeable staff and fair prices!
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Thank you for your kind words about your recent experience Kimberly! It was our pleasure! Regards, O'Brien Staff.
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Our garage door opener quit working, and looking through some coupons I found one for O'Brien's. Same day service, a 2 hour service window, and a great technician named Kenny made our day. We would highly recommend O'Brien for your garage … read more
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Diane, thank you very much for coming to leave feedback on your recent experience with our company/technician! We truly appreciate it! Regards, O'Brien Staff
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They did a great job on my garage door. They arrived on time. They acted very professional. The job was completed in a reasonable amount of time. They explained the problem prior to completing the job; and got my approval. The best part is … read more
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Eileen, thank you very much for taking the time to provide such kind words on your recent experience with our company! It was a pleasure working with you! Regards, O'Brien staff
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They did a great job on my garage door. They arrived on time. They acted very professional. The job was completed in a reasonable amount of time. They explained the problem prior to completing the job; and got my approval. The best … read more
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Eileen, thank you very much for taking the time to provide such kind words on your recent experience with our company! It was a pleasure working with you! Regards, O'Brien staff
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James was on time and evaluated the problems quickly. He gave me a quote and once I approved the work, he did the needed repairs. A very good experience and I have already forwarded your company name to my daughter.
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Thank you kindly for your feedback Larry! Regards, O'Brien Staff
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Grant took great care of our door. O'Brien was quick to respond on the phone and in person. Great work and customer service!
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Marissa, thank you very much for taking the time to provide feedback on your recent experience with Grant! Regards, O'Brien Staff
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I had two garage doors serviced and the technician pointed out the causes of my concerns. I am satisfied with the service and would recommend this service to friends as needed.Thanks,Rudy Simpson
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Rudy, thank you very kindly for your positive feedback on your recent experience with our company! It was a pleasure working with you and we look forward to working with you in the future!! Regards, O'Brien Staff
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I had two garage doors serviced and the technician pointed out the causes of my concerns. I am satisfied with the service and would recommend this service to friends as needed.Thanks,Rudy Simpson
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Rudy, thank you very kindly for your positive feedback on your recent experience with our company! It was a pleasure working with you and we look forward to working with you in the future!! Regards, O'Brien Staff
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Jim was good. Needed a little more adjustment but prompt service.
Grant did exceptional job. Knowledgeable, willing to assist – overall great customer service.
Great experience! Andy, the technician, arrived as scheduled and very attentive. He identified the problem, but said the he didn't have the part on hand. Since I was going out town – I said I could not wait (it's been a week without a … read more
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Kornel, thank you very much for taking the extra time to post such kind feedback on your recent experience with our technician! It was our pleasure to make sure that you got your system fixed before you left for out of town! Regards, O'Brien Staff
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The tech did a great job, by himself, in 100 degree heat! No fuss, no mess and he was as cordial as can be!
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Mr. Emerich, thank you kindly for taking the time to provide your kind words about the recent work our technician provided at your home! Regards, O'Brien Staff
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The tech did a great job, by himself, in 100 degree heat! No fuss, no mess and he was as cordial as can be!
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Mr. Emerich, thank you kindly for taking the time to provide your kind words about the recent work our technician provided at your home! Regards, O'Brien Staff
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Grant was very knowledgeable and went above and beyond to make sure everything was done to my satisfaction
Excellent Technician, Grant, Great job!! Thank You!! Everything I needed repaired was fixed. The tech took the time to check everything and also recommended a few repairs that were needed for my new garage door opener to work correctly. The… read more
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Theresa, thank you very kindly for your wonderful feedback on your recent experience with our technician Grant! It was a pleasure working with you and we very much value your time! Regards, O'Brien Staff
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Excellent Technician, Grant, Great job!! Thank You!! Everything I needed repaired was fixed. The tech took the time to check everything and also recommended a few repairs that were needed for my new garage door opener to work correctly. … read more
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Theresa, thank you very kindly for your wonderful feedback on your recent experience with our technician Grant! It was a pleasure working with you and we very much value your time! Regards, O'Brien Staff
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5 Star, price for the great material and service. I did get Quotes from other reputable suppliers. You were not the cheapest, but only by a wee bit, but your doors had a better rating and you automatically included the poly rollers and your… read more
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Clay, thank you very much for taking the extra time to leave such detailed feedback on your recent experience with our company and our technician! It was a pleasure working with you!! Regards, O'Brien Staff
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5 Star, price for the great material and service. I did get Quotes from other reputable suppliers. You were not the cheapest, but only by a wee bit, but your doors had a better rating and you automatically included the poly rollers and … read more
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Clay, thank you very much for taking the extra time to leave such detailed feedback on your recent experience with our company and our technician! It was a pleasure working with you!! Regards, O'Brien Staff
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Excellent service and reliability. Grant, the technician was professional and available to answer and explain all questions. Prompt. Garage Door is now as quiet as I can ever remember. Feel very confident that this service will last a … read more
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Val, thank you very much for taking the extra time to leave such positive feedback on your recent experience with our company! It was truly a pleasure working with you and we look forward to doing your tune-ups in the future! Regards, O'Brien Staff
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ExcellentHighly recommend this company.
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Jennifer, thank you very much for your positive feedback! It was a pleasure working with you! Regards, O'Brien Staff
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Excellent Highly recommend this company.
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Jennifer, thank you very much for your positive feedback! It was a pleasure working with you! Regards, O'Brien Staff
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Did a great job. Sounds a lot quieter and works great.
Excellent service
Three family members are also using them
I would recommend to anyone
Our technician, Jim, could not have been better! He kept me informed of his arrival time (VERY important for me), was knowledgeable, courteous, and educated me on everything he was doing and what to expect as an end result. He helped to … read more
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Craig, thank you kindly for your kind words regarding your experience with our company! It was a pleasure working with you and we are very happy that you were so pleased with the experience as a whole! We look forward to working with you in the future! Regards, O'Brien Staff
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From my initially contacting O'Brien to their taking care of the garage door issue, they were professional, efficient, fair and courteous.This is an A+ establishment all the way.James is an outstanding gentleman and we were fortunate to … read more
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Frank, thank you very much for your kind words about your recent experience with our technician and our company! It was a pleasure working with you and we look forward to handling any future garage door problems you may have! Regards, O'Brien Staff
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Great job. Fixed our banged up, stuck door, on the spot.Even able to move up the appointment and get to us sooner. Looks like new.
Great experience with my garage door opener and repair service!
Contact Us Today!
Get in touch with a Garage Door Repair Specialist in Houston when you contact O’Brien Garage Doors. You can either Contact Us, Schedule an Appointment, or Request a Quote on a new garage door!
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Customer Service Hours
Mon – Sun | 7AM – 10PM