Customer Reviews
Here’s what our customers are saying about us!
From 325 reviews
Excellent service. Garage installation technician was on time, very knowledgeable and professional. Afterwards he helped me set-up the garage application on my cell phone and the garage door opener in my car . Ask for Grant, you will not … read more
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Fast service!! DID A GREAT JOB! GOOD PRICE!!
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Thank you very kindly Jerry! We are so happy to have been of assistance in servicing your garage door for you on Friday. We thank you for your time and business and hope that you have a wonderful week! Warm Regards, O'Brien Staff.
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Great service with fixing the drive belts on my two garage door openers. They were very good about communicating they were coming to my home too ! Good choice
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Thank you kindly Michael! We are so very happy to hear that you have had such a great service experience with us over the years. It was an absolute pleasure installing your garage door openers for you. We thank you again for your time, your business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
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Quick service, knowledgeable, and I would definitely use them again!
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Hello Lisa! It was an absolute pleasure performing your garage door tune up for you on Tuesday. We thank you so very much for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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O'Brien Garage Door personnel was very professional and proficient. The works was fully completed to my satisfaction. They have my business forever!
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Thank you kindly James! We are more than happy to hear that you had such a great service experience with us on Monday. It was an absolute pleasure getting your garage door back on track for you! We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for years to come. Warm Regards, O'Brien Staff.
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The BEST experience. Called at 8 am on a Saturday morning, someone answered before the second ring (The girl who answered was so helpful and kind.), and someone was out to my house by 12:30 that afternoon. That was after I received a … read more
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Thank you so very much Katelyn! We are so happy to hear you had such a great service experience, with both our customer service representative and our technician CJ. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure servicing your garage door for you on Saturday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O’Brien Staff.
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O'Brien is very professional and always did excellent job!!! I do recommend them!
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Hello Punna Rao! We thank you so very much for taking the time to leave such kind words regarding your recent and past service experiences with us. It has been an absolute pleasure working with you over the years! We thank you for your time, your business, and hope you have a great rest of your week! Warm Regards, O'Brien Staff.
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I had a positive experience with this company. Scheduling the service was quick and easy. The technician was knowledgeable, honest and polite. In the end my garage door was fixed and the service charge was less than what I had anticipated! … read more
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Hello Shree! We are so happy to hear that you had such a great service experience with us on Thursday. It was an absolute pleasure servicing your garage door for you! We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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CJ was on time and was a great representative for your company: very friendly, fast, helpful, neat, did work not asked for. I really like this company; I'd had a previous experience with Justin with O'Brien. I will use them again.
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Hi Sharon! We are more than happy to hear that your service experience with CJ was great. It was an absolute pleasure performing your garage door tune up for you on Saturday. We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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The service was prompt and efficient.
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Thank you kindly Bruce! We are so happy to have been of assistance in servicing your garage door for you on Tuesday. It has been such a pleasure working with you over the years and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
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If you spend time looking for a better GD company, you are wasting your time, call O'Brien!
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Thank you so very much Lee! We are so happy to have been of service in performing your garage door tune up on Monday. It has been an absolute pleasure working with you over the years and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
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I was very pleased with the service provided with installing new door and controller.
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Thank you kindly Rod! It was an absolute pleasure installing your new garage door for you on Thursday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product! We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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I can't say enough good things about O'Brien Garage Doors. I called yesterday and their guys were here this morning and fixed my door in about 20 minutes. Great service and friendly techs. I will definitely use them again.
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Mr. Gillespie, thank you very much for taking the time to share positive feedback about your recent service. We are very glad we could get you taken care of and look forward to working with you in the future!
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Service attendant was very knowledgeable & completely repaired & realigned my garage door.
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Thank you kindly Thurman! It was such a pleasure servicing your garage door for you and we are so happy to hear that your service experience was great. We thank you for your time, your business, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Fast response and quick repair with friendly staff.
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Thank you kindly Joshua! We are so happy to have been of assistance in servicing your garage door for you yesterday. It was an absolute pleasure working with you and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
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O'Brien was prompt and did a great repair. They did not try to sell me anything I didn't need even though I asked many questions. Great Service.
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Hello Ms. Grigar! We very much appreciate your kind words regarding your recent experience with us. We are so happy to have been of assistance in servicing your garage door for you. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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I highly recommend O’Brien Garage Door. I‘ve used their services for the past 15-20 years. My technician, CJ, did a great job on installing our new opener. The office staff is very friendly and accommodating to your schedule. Also, provided… read more
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Thank you kindly Wanda! It has been such a pleasure working with you over the years. We are so happy to hear your service experience was great, from the communication with the office, to your garage door opener installation with CJ. We very much appreciate your time, your business, and wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
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A shout out to O’Brien garage door, outstanding service from Grand , good price , we call for fixing broken springs, they come out next day , we highly recommend them
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Hello Daniel, we are so happy to hear that your service experience was so great! It was such a pleasure installing your garage door springs for you on Thursday. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
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I had a garage door check done. The techs were quick and courteous.
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Thank you kindly Kelley! It was such a pleasure performing your garage door tune up for you and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
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CJ was very nice and respectful. He fixed our garage and also fixed another garage door companies job.
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Thank you kindly Jennifer! We are so happy to hear you had such a great experience with our technician CJ. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
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I was very pleased with the excellent same day repair service provided by Technician Grant. He politely reviewed with me what needed to be repaired and the cost. Then he promptly and thoroughly completed the repairs and showed me what he … read more
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Thank you very much Robert! It always makes our day to hear such kind words from our valued customers. It was such a pleasure servicing your garage door for you and we are so happy to hear that you had an excellent service experience with Grant! We greatly appreciate your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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I have now used O'Brien twice for my garage door repairs over the past 4 years and each experience was great. Very efficient, on-time and courteous. I would recommend them to anyone!
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Hello Wendy! Thank you so very much for taking the time to come leave kind words regarding your previous and recent experience with us! We are so happy to have been of assistance in installing your new garage door springs for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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O'Brien came out to diagnose a problem with my garage door opener. They were friendly, prompt and took care of the problem quickly.
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Hello Gary! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure installing your garage door opener for you! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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CJ was great was here early . Friendly and very efficient. Very caring that job was done right . I would recommend them .
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Hi Cindy! We are more than happy to hear that your service experience with CJ was great. It was an absolute pleasure getting your door back on track for you. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
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Tech was helpful, fast, timely, friendly. I was surprised he did not wear a mask when I met him — neither did I b/c forgot – and he offered his hand for me to shake at end of first meeting. I think your techs should wear masks when … read more
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Repairman was timely, Efficient, and nice. Will use O'Brien again if need be. Thanks.
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Hello Linda! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! It was a pleasure servicing your garage door for you. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Great job repairing broken garage spring! Well pleased with Grant's work..
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Thank you very kindly Rebecca! It was such a pleasure working with you on replacing your garage door springs! We thank you very much for your time and business and are so happy to have been of service! We thank you very much for your time, for having us to your home, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Quick, friendly service.
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Thank you very much Dave! It has been such pleasure working with you to get all of your garage door openers installed! We thank you very much for all your business, for your time, and we look forward to being of service for many years to come! Warm Regards, O'Brien Staff.
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They showed up promptly, fixed the door at a very reasonable price, and observed social distancing.
Very responsive and work performed was great!
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Thank you very kindly Jason! We are so happy to have been of service in changing out your garage door opener logic board and servicing your system. We thank you very much for your time, for having us out to your home, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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I found their technician fast, efficient and very personable. I definitely recommend O'Brien Garage Doors.
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Thank you very kindly Patrick! It was such a pleasure being of service for your garage door tune up! We thank you for your time and business, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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On time, quality work.I only consider one company when it comes to overhead doors. O’Brien... family run, reasonable price. Long time user.
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Hi Mark! Thank you very much for taking the time to come and leave kind words regarding your experiences with us over the years! We are so happy to have been of service the other day and in the past as well! We are grateful to call you one of our valued customers, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
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O'Brien Garage Doors is a great firm with very experienced techs on call. I have had 2 visits by then in the last 20 years and they are excellent. Idf you door isn't broken then break it so you can use these guys.
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Hi Warren! Thank you so very much for taking the time to come leave kind words regarding your experiences with us! It has been such a pleasure working with you over the years and working with you to install your garage door opener last year! We are so happy to call you our valued customer! Please feel free to like us on Facebook for future deals, news, updates, and more! We hope you are doing well and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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The service tech explained what he was going to do and helped me understand what had to be fixed. He was very nice and professional. The appointment was really easy to set up and they showed up in a timely manner. I am very pleased with the… read more
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Hi Linda! Thank you so very much for taking the time to come and leave kind words regarding your experience with us last week! We are so happy to have been of service in getting your garage door torsion spring replaced and your door all balanced. We look forward to working with you for many years to come! Please feel free to like us on Facebook for future deals, news, updates, and more! Warm Regards, O'Brien Staff.
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CJ was very personable. Nice fellow. Fixed issue best he could. He is a keeper
Friendly service. Quick fix. Recommend.
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Thank you very kindly Lilian! It was such a pleasure working with you the other day! We appreciate your time and business, and please feel free to like us on Facebook for news, updates, deals, and more! Warm Regards, O'Brien Staff.
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Grant did a really great job on our garage doors. He showed me where we had problems and what could be done to get the doors back into safe and efficient operation. He gave me options to consider and what it would cost. We have 4 doors … read more
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Thank you so very much Mr. Bird for taking the time to come and leave kind words regarding your recent experience with Grant! We are so happy to have been of service! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Please feel free to give us a like on Facebook for news, updates, deals, and more! We hope that you have a wonderful rest of your week and thank you for being our valued customer! Warm Regards, O'Brien Staff.
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Service Tech was in time of call out. Replaced all items that were requested. Job was completed in a timely manner and area was cleaned up after service call.
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Thank you very much Darrell for taking the time to come and leave kind words regarding your recent service with us! We very much appreciate your time and business! Please feel free to give us a like on Facebook for updates, deals, news, and more! We hope that you have a wonderful rest of your week and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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I was extremely pleased by how your service tech explained what was wrong with my old door . He was very efficient and cleaned up after completing the job . My door works great now . In addition , your quickness and response time was … read more
Grant was very nice and did a great job repairing and adjusting my garage door. Thanks for the great service. Will definitely request Grant for future service.
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Thank you very kindly Michael for your kind words regarding your experience with Grant! It always makes our day to hear such positivity so we thank you for taking the time to share. We appreciate your business and your having us to your home and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Very knowledgeable and helpful.
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Thank you very kindly Pamela! It was a pleasure working with you! Have a wonderful week! Regards, O'Brien Staff.
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Keven did a great job fixing my garage door and explaining how to maintain it. He was very friendly, efficient and did not leave a mess behind. He even helped me move a few things in the garage that were too close to the door.
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Thank you very much Juanita for your kind positive words on your recent experience with Kevin! It was such a pleasure getting your garage door all fixed up for you! We thank you for your business and for your time and look forward to working with you for many years to come! Regards, O'Brien Staff.
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The technician was on time. He worked really hard on my door. He recommended new rollers and I agreed since the door is at least 18 years old with original rollers. He showed me how to oil the door and told me what to buy.
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Thank you very much Mrs. Williams for your kind words regarding your service! It was our pleasure to come and work on your garage door and we thank you for your business and having us to your home! We look forward to working with you in the future and hope that you have a wonderful weekend! Regards, O'Brien Staff.
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Great service
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Thank you kindly Margaret! It was a pleasure! Regards, O'Brien Staff.
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Jimmy was professional, efficient and polite. Very satisfied with the job done on our garage door.
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Kevin was extremely knowledgeable and explained everything well.
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Thank you very much Mr. Cardi for your kind words and for your business! It was a pleasure working with you! Regards, O'Brien Staff.
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Jimmy was professional, efficient and polite. Very satisfied with the job done on our garage door.
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Wonderful experience. I would gladly recommend as my service provider could not have been better.
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Thank you kindly Jane for taking the time to leave us some kind words regarding your experience! It has been such a pleasure coming to your home over the years and we look forward to working with you for the many years to come! We hope you have a wonderful rest of your week! Regards, O'Brien Staff.
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Excellent service. Grant has great knowledge and does professional work. The ladies in the office are excellent at getting someone out to work on your doors. Definitely will recommend to neighbors and friend.
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They were on time and they provided options that fit our budget.
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Dear O'brie garage doorBig thank you to Kevin and Chris excellent service, very polite .I was very pleased with there hard work I would definitely use them and recommend them. Thank you again Jenna ball
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Jimmy is awesome! He saved me a ton of money. Very honest, he explained all of my options thoroughly. Highly recommend this company.
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I was very pleased with the service by Kevin and his partner.They called beforehand and arrived on time. They worked on schedule even though it was raining. The quality of the work was superb and the company is very fortunate to have this … read more
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Kevin and Christina did an excellent job. They quickly assessed the situation and diagnosed the problem. We needed a new vertical track (on one side) and new long stem rollers. These items were installed and the garage door unit and opener … read more
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Jim was quick to identify problems and getting the job started and completed in a timely manner.
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Jim showed up on time and finished the job quickly and professionally. Also gave me some advice on what to look for to keep my garage door working smoothly.
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Jim was on time, friendly and explained what he was doing carefully. Love this company.
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On time, did a great job and showed me the parts they were replacing.
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Jimmy stopped by on the same day we made the call. He was professional and efficient to fix our broken garage door. We highly recommend O'Brien for their services.
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Great service & very thorough!So glad to have my garage working again
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Great service & very thorough! So glad to have my garage working again
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The service tech was running 2 hours behind but they did call to let me know. Grant, my service tech, was very patient with explaining what needed to be done. He did the work and double checked it before cleaning up to give me the bill. He … read more
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We got bids from four companies. Grant, from O'Brien, was the only one who not only explained the reasoning behind each recommendation, but also provided alternative solutions. He worked with us to come up with the best plan and then did … read more
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Kevin was outstanding. He explained in detail what areas of concern he found and gave reasonable solutions. Provided a cost estimate before proceeding. He was very experienced and did excellent work. He did not rush through the job, took … read more
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The service was quick, same day. Very professional and service would recommend them if you are looking for quality and not cheap service
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Grant did a great job on our garage doors tune ups!
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Arrival at my home as scheduled and quick repair operation
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Timely response by obviously competent repairman. Had a broken link, old rollers, and needed a tune up. Mission accomplished. We used O'Brien 3 or 4 years ago with the same result and did not hesitate to call them again. All repair services… read more
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I was very pleased with the service I got on Monday. Kevin and Christina was very nice and knowledgeable on what they were doing and also gave me good advice. I would definitely recommend them. They have a 5 star from me.
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The service rep, Kevin, was courteous, friendly, professional and efficient. A very pleasant experience.
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Very professional service.
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Came out promptly and fixed my garage door. Explained everything plainly. Glad I didn't have to buy a new one.
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Fast professional service.
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Very professional and informative!
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On time, fast service, minimized cost. Excellent
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Very professional and friendly. Would recommend
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Great service, the technician was knowledgeable and took the time to explain things.
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Jim found the problem immediately and was able to fix it with no problems. Highly recommend!
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I have always been very happy with this company. I’ve used them for all of my garage repair needs. In most cases they can come out the same day. They are prompt and get me up and running quickly. Will definitely use them in the future.
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Very nice and informative staff. They were also very quick to respond to my garage door need when it was stuck halfway open. They even gave me a $50 coupon 🙂
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Grant was very professional and took time to do an excellent job.
Thank you
Tommy did a first class job, I was happy with the results
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The true tell of any business is not when everything is going well, but how do they react when there are items of discussion. O'Brien did provide a beautiful metal door that several who have seen it think it is wood, it is that attractive. … read more
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Very professional job. Good advice. Works great! Glad I did it!.
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Jim was on time for our appointment for what I hoped would simply be a tune up. He quickly identified the cause of the noise we were wanting to remedy. Unfortunately it required replacement of some parts. The necessary cost changed from a … read more
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First rate performance on replacing one side of our two car garage where we experienced a garage door opener breakdown. Having the O'Brien team come back to perform similar operations on the other side in short order.
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The jobs was done correctly, in the time agreed upon and the price was NOT too much. They came and took care of my issue very professionally. AE
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Jimmy was great. Very informative about how different parts of the door works and why it makes noise. Garage door had a bent bar andHe had the old one down and the new one up in a flash. PRICE WAS GREAT! I can see why O'Brien garage door … read more
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Hi Marjorie! It was such a pleasure having Jim come to assist you with your garage door repair. We very much value your time and coming to provide such kind words regarding your recent experience! We look forward to working with you in the years to come!! We hope that you have a wonderful blessed year as well! Regards, O'Brien Staff.
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Had a great experience with Jim and O'Briens Garage Doors. We got 3 estimates from other companies. Jim was the only one that took the time to inspect all the components of my garage and explain to me what was still working and what needed … read more
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Thank you so very much Mr. Sterling for coming and providing such kind words and feedback regarding your recent experience with our company and with Jim! It was truly a pleasure getting your doors all installed for you quickly before your trip! We thank you for your time and business and wish you a wonderful week! Regards, O'Brien Staff.
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Jim came out and assessed my garage door issue and recommended the best option for repair as opposed to replacing door. This saved me hundreds of dollars and the door/opener are working again. Great service and great customer service.
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Thank you very much Mr. Kegerreis for taking the time to come and leave such kind feedback regarding your service with Jim! It was a pleasure getting you all taken care of and we look forward to working with you in the years to come at your new home! Regards, O'Brien Staff.
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Jim was on time, fast, friendly and just AWESOME!
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Thank you so very much Kathleen for taking the time to come and provide your kind words! It was such a pleasure working with you!! Regards, O'Brien Staff.
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Very friendly and explained what was wrong with my garage door. Replaced the spring and worn out rollers. Highly recommend this company.
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Thank you very much Ronnie for your kind words regarding your service! It was a pleasure changing out your spring and rollers for you. We thank you for your time and your business and look forward to working with you in the years to come! Regards, O'Brien Staff.
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Jim did an amazing job in explaining everything to me and what I needed to make my garage door work efficiently. Would highly recommend them.
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Thank you very much Terrie for your positive feedback on your recent experience with Jim! It has been such a pleasure servicing your door over the years! We very much value your business and your time! Regards, O'Brien Staff.
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The best service in years! Thank you!
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Thank you so much for your kind words! Regards, O'Brien Staff.
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My technician was Jimmy and he did a great job! I would definitely recommend them.
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Thank you very much Charlotte! It has been a pleasure working with you over all the years! Regards, O'Brien Staff.
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Jim arrived ahead of schedule and was very professional. His expertise and knowledge was very evident as he replaced my spring within an hour. He was very courteous and easy going and you could tell he was a genuinely good guy. Thanks Jim
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Thank you very much Mr. Hadnot for your kind words regarding your experience with Jim! It was a pleasure changing out your spring for you and we look forward to working with you in the years to come!! Regards, O'Brien Staff.
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Grant, the O'Brien technician, was great and explained the process as he was doing the work. Great guy! Would recommend your company to anyone who asks.
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Thank you kindly Diane for taking the time to leave pleasant feedback on your recent experience with Grant! It was such a pleasure working with you! We appreciate your business and your referrals! Regards, O'Brien Staff.
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We called for a free estimate and Jim Donahue came out ahead of schedule. He gave us a fair and honest estimate that was below what we were expecting. We decided to go ahead right then and there and he was out not 4 hours later. The work … read more
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Thank you so very much Mr. Holmberg for your time in writing such pleasant and kind words about your recent experience with Jim! It always makes our day to know that our technicians are making our customers happy! It was a pleasure installing your new panels for you, and we look forward to servicing you and your neighbors for many years to come! Regards, O'Brien Staff.
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Jim from O'Brien Garage Doors was very friendly and when he completed the tune-up my garage door is no longer noisy upon opening/closing.
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Thank you very much Mr. Garrett for your kind feedback! It was a pleasure doing your tune ups on both your doors for you! Regards, O'Brien Staff.
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I called to schedule a repair and received a prompt response. The service man came the very same day! Jim was very nice. He explained
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Thank you very much Mr. Chaffee for your kind words! It has been such a pleasure servicing your garage door over the many years. We value your business and look forward to working with you in the years to come! Regards, O'Brien Staff.
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